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May 12, 2026

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Tag: FedEx

FedEx “Lost” My iPhone Too

Screenshot of an email. Reads: We need to confirm some information about the trade-in kit you recently returned to Apple. Unfortunately, there was no item inside the trade-in kit we received. For Apple to continue processing your trade-in, please reply to this email with the following information: A description of the item(s) you included in the trade-in kit. A description of how you packaged the items inside, and how you sealed the trade-in kit prior to sending it to Apple. If we don't hear back from you in the next 6 business days, your trade-in may be cancelled and you will not receive your credit. We apologize for the inconvenience, and look forward to hearing from you soon.

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